|
At
BizOz Finance we have a range of lenders to assist Real
people to get finance. Below is a small selection of
our lenders & links to their internet sites.
ANZ
- Being one of the big 4 banks in Australia, ANZ has
continued to offer what we feel are great home loan
packages. The history of ANZ is as follows.
History
ANZ is one of the largest companies in Australia and
New Zealand and a major international banking and financial
services group, which is among the top 50 banks in the
world.
ANZ
world headquarters is located in Melbourne. It first
opened as the Bank of Australasia in Sydney in 1835
and in Melbourne from 1838.
ANZ's
impressive history stretches back over 170 years and
involves dozens of different banks.
2008
Receives licence for incorporation in Vietnam
Launches mobile phone banking and banking for iPhone
Sponsors musical WICKED - $1 million investment is the
largest of its kind in Australian theatre history
Achieves leading global bank ranking in Dow Jones Sustainability
Index for the second year in a row
Opens ANZ House in Canberra
Creates new customer-focussed business model to support
growth and performance
Releases findings of Securities Lending Review which
examined the Bank's involvement in Securities Lending
and its relationship with Broker clients including the
Opes Prime group
Opens new regional hub office in Hong Kong for business
expansion throughout Asia
Obtains trading membership from the Shanghai Gold Exchange,
making it one of only four foreign banks permitted to
trade gold in the China market
Launches ANZ Tower in the central business district
of Jakarta, Indonesia, including a flagship branch that
provides a full range of services to customers
Commonwealth
Bank
The
Commonwealth Banks Restructuring Act of 1990 converted
the Commonwealth Bank from a statutory authority to
a public company with conventional share capital and
part-Government ownership. On 17 April 1991, the organisation
became a public company with a share capital governed
by the Corporations Law but subject to certain overriding
provisions of the Commonwealth Banks Act 1959. The Commonwealth
Bank was fully privatised in three stages from 1991
until July 1996.
Focus
on customer service
In 1992, the majority of processing functions were removed
from branches, giving our people the opportunity to
focus exclusively on customer service and sales. Customer
Service Centres were opened Australia-wide in capital
cities in 1993-94, providing a telephone ‘Hotline’
for dealing with customers’ banking inquiries.
The Customer Relationship Model (CRM) was introduced
into branches from August 1994, featuring a uniform
branch interior design and new ways of interacting with
customers. The Which New Bank (2003) program aimed at
“great customer service, engagement of people
and simplified processes”. Weekend trading has
been re-introduced in selected branches (Saturdays from
2007 and Sundays from 2008). In September 2005, customer
service was made a strategic priority by the recently
appointed Chief Executive Officer, Ralph Norris.
Advances
in technology
New information technologies also impacted our interaction
with customers. A computerised customer service program,
ASSIST, was initiated in May 1992. CommSee, the Commonwealth
Bank’s new customer service system, began by supporting
our premium customers and has developed as a relationship
management service model aimed at providing a single
view of dealings with individual customers, accessible
from any branch across the network. In December 2003,
a decision was made to implement CommSee across the
organisation with the national rollout completed in
December 2005.
Automated
banking
The Maestro and Cirrrus services were introduced in
April 1993, enabling worldwide EFTPOS, keycard and credit
card transactions. The Commonwealth Bank’s internet
site was launched on 29 September 1995 and, on 28 February
1997, NetBank was launched as a totally online service,
offering 24-hour internet transaction banking services.
Commonwealth Securities Limited (CommSec), a new stockbroking
company, was established on 25 July 1995, initially
as a low-cost telephone based service – by 2003,
85 per cent of its brokerage business was online. CommBiz
– an online electronic transactional banking channel
for institutional, corporate and business customers
– was launched on 13 November 2006.
Widening
the customer base
Institutional Banking was established in 1990 and drew
together the Commonwealth Bank’s various ‘wholesale’
activities under one unit and provided a more focused
approach to larger organisational and corporate customers.
In the early 1990’s, Retail Banking was split
into Business Banking and Personal Banking. As services
broadened to include insurance, funds management and
related products and services, the Commonwealth Bank
has become a financial services institution in the broadest
sense.
Colonial
merger (2000)
In June 2000, the Commonwealth Bank acquired the Colonial
Group of companies which provided us with a well-established
asset management capability, strong distribution breadth,
a pre-eminent wealth brand, and a leading life insurance
and property position in the market. A new Investment
& Insurance Services division was established in
2002 to incorporate the Colonial brand of companies
which included managed funds, master funds, superannuation
and insurance products, as well as the support of third
party financial planners.
The
Commonwealth Bank’s restructure of 2002 provided
niche markets for our premium and business customers
as well as broader institutional customers. In May 2004,
the premium and institutional banking segments were
combined into a new business. In that same year, Private
Client Services became Commonwealth Private Bank. Since
2006, one of the key priorities for our strategic vision
has been to expand business banking.
Expansion
into Asia
In February 2002, International Financial Services was
established to unite numerous offshore operations within
the one division and to leverage our existing expertise
into target global markets. Products also included Asian
insurance and New Zealand and the Pacific banking and
insurance. By 2005, the Commonwealth Bank’s regional
expansion strategy was focused on the Asia-Pacific,
particularly China, India, Indonesia and Vietnam, where
the demand for financial services was experiencing particularly
rapid growth. This expansion was illustrated in 2005
by joint ventures with two Chinese banks – the
Jinan City Commercial Bank and the Hangzhou City Commercial
Bank in March/April – and the opening of a representative
office in Bangalore, India in June. In January 2008,
the merger of PT Bank Commonwealth and Indonesia’s
Bank ANK was completed. Also in 2008, the first Commonwealth
Bank branch in Ho Chi Minh City (Saigon) opens its doors.
Next
page
|
